How to Grow Profits

How to Grow Profits

by | Sep 7, 2023 | Advice is not a Product, advisers v distributors, best practice, Business Planning, capacity to serve, Capacity-To-Serve, Career Management, Consequences, cost to serve, Cost-To-Serve, future of advice, Future of Financial Advice, Measures of Success, Pricing Advice, Value Proposition

I can still see the surprised looks on their faces. It was November 1989, during a three-day “Agent As A BusinessPerson” workshop MLC asked me to design and facilitate. One of the last sessions for the twenty-five accountants and financial planners had...
JOE, THE GREAT ADVISER

JOE, THE GREAT ADVISER

by | Dec 8, 2022 | Advice Conversations, advisers v distributors, Best Interests, Business Performance, Business Planning, Client Offerings, difficult conversations, Future of Financial Advice, Leadership, Measures of Success, Ongoing Relationships, perfectionism, Pricing Advice, Separation of advice from product, Successful On Purpose, What Price Value, worth

Listened to any of Pushkin’s podcasts? They pump out some great ones. A favourite is “The Happiness Lab”, which lives up to a promise showing how our brains are not always our best guides for our well-being or progress. Another one – “Against the Rules” – is just as...
WHAT IS PROGRESS?

WHAT IS PROGRESS?

by | Sep 29, 2022 | Advice is not a Product, advice skills, Benchmarks, Business Performance, Business Planning, Career Management, Client Offerings, Commoditisation, Competitive pressures, future of advice, Future of Financial Advice, Goals, Measures of Success, perfectionism, Quality Advice, Successful On Purpose

The first benchmark of significance to me was a number of flip-flaps. When I could do ten flip-flaps at one time, I’d make the school’s gymnastic team. Gary Kurtz from my class did it. But I could never get to 10. I have slowly moved on from my missed benchmark of...
Under-Delegation – How to cripple an advisory firm

Under-Delegation – How to cripple an advisory firm

by | Aug 16, 2022 | best practice, Brand Development, Business Performance, Business Planning, Career Management, Future of Financial Advice, growth, Growth Stress, Leadership, Measures of Success, perfectionism, Priorities, Productivity, Professionalism, Profitability, stages of growth, Successful On Purpose, Uncategorized, underdelegation

Know any Texans? If you have to think about it, the answer is probably no. These guys stand out. I’ve been there several times and have never met a timid one. In the early 1980s, I worked in a small Australian software firm founded by Bruce – a tall, lanky...
The Advice Gap

The Advice Gap

by | Jun 15, 2022 | Advice Clients, Advice is not a Product, Best Interests, Brand Development, Business Planning, Certainty Advice, Conflict of Interest, fakeadvice, Financial Governance, Financial Paths, future of advice, Future of Financial Advice, Greater Good, Leadership, LIfe Choices, Measures of Success, Public Good, Separation of advice from product, Serve the Greater Good, valuable advice, Vertical Integration

I love the bush. I reckon it has something to do with my four grandparents being raised in NSW’s central west. It never ceases to amaze me how much I enjoy touring on unmarked open country roads with windows down and the elements whooshing in. Even when...
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