by Jim Stackpool | May 1, 2024 | Advice Conversations, advice skills, Business Performance, Certainty Advice, CERTISTICS, client conversations, Client Meetings, Client Offerings, Consistent, Consultative Approach, Impact, Measures of Success, Methodical, Mindsets, Quality Advice, Successful On Purpose, Value Proposition
We listen to a lot of adviser-client Discovery conversations. That’s our job. We can’t transform advice skills without working deep into the details of what’s said in client meetings, which only recordings of Discovery and Engagement conversations can provide....
by Jim Stackpool | Nov 17, 2022 | Advice Conversations, advice skills, adviser fees, best practice, Business Performance, Business Planning, Career Management, Case Studies, Certainty Advice, CERTISTICS, Client Meetings, Client Offerings, Consistent, Consultative Approach, Delivering Value, Financial Complexity, Financial Paths, Future of Financial Advice, Leadership, Meetings, Methodical, Mindsets, Productivity, Professionalism, Profitability, Quality Advice, Serve the Greater Good, skills, valuable advice, Value of Advice, Value Proposition
A tell-tale our family is on holiday is a jigsaw puzzle. A Stackpool holiday isn’t a holiday without a tricky new puzzle. The puzzling can take all holidays, with the puzzle spot remaining frustratingly off-limits for non-puzzling activities until the puzzle has...
by Jim Stackpool | Aug 10, 2022 | Advice is not a Product, Brand Development, Business Performance, Business Planning, Career Management, Certainty Advice, Commoditisation, de-brief meeting, dependency, Engagements, future of advice, Future of Financial Advice, Leadership, Leverage, Methodical, Mindsets, perfectionism, Productivity, Quality Advice, Rugged Individualist, Separation of advice from product, Serve the Greater Good, stages of growth, Talent
The old fisherman with the summertime job running the rusty merry-go-round on Terrigal Beach taught me how to rig my fishing lines. He reckoned there was only one fishing knot I’d ever need – the locked half-blood knot. While my mates say I’m wasting money...
by Jim Stackpool | Jul 27, 2022 | Advice is not a Product, Certainty Advice, Delivering Value, Engagements, Financial Paths, future of advice, Future of Financial Advice, Impact, Leadership, LIfe Choices, Methodical, Professionalism, Quality Advice, Serve the Greater Good, Successful On Purpose, valuable advice, Value of Advice, Value Proposition
I reckon Shaftesbury Avenue was one of Australia’s greatest weight-for-age horses. Although dominated in handicapped races of the early 1990s by another great horse, Super Impose, I have always believed Shaftesbury was a better horse. I’m biased. My...
by Jim Stackpool | Jul 7, 2022 | best practice, Business Performance, Business Planning, Career Management, future of advice, Greater Good, Growth Stress, Hierarchy of Uncertainty, Leadership, Leverage, Measures of Success, Methodical, Planning, Priorities, Productivity, Professionalism, Profitability, Quality Advice, stages of growth, Successful On Purpose
“I just want a handful of good clients without all the stress and grief.” This was from the principal of a well-established firm with a fast-growing team. It is a common situation facing owners who appear to have built a successful advisory firm but who...
by Jim Stackpool | Jun 22, 2021 | adviser fees, Best Interests, best practice, Methodical, Quality Advice
A while ago I facilitated a pricing review session for a Adelaide firm with a number of senior advisers. The firm was an amalgam of a couple of firms over the previous few years with each of the principals well-known to each other and motivated by the benefits of...
