by Jim Stackpool | Mar 20, 2024 | Advice is not a Product, Best Interests, Certainty Advice, Greater Good, Growth Stress, Mindsets, Rugged Individualist, Serve the Greater Good
Molly recently cared for a client facing an unexpected life-changing decision to move directly from a hospital stay into a nursing home. Going home was not an option. It was a challenging situation at the best of times, but in this case, it became heart-rending when...
by Jim Stackpool | Feb 15, 2024 | Advice Clients, Advice Conversations, Advice is not a Product, advice skills, Certainty Advice, Complexity, Corporations Act, Financial Governance, Financial Paths, Future of Financial Advice, Leadership, LIfe Choices, Rugged Individualist, valuable advice, Value of Advice, Value Proposition
Laurie wants to stop and retire. Originally from New Zealand, he built a landscaping business from nothing in 1986 to the best on the north coast. He reckons he is working harder than ever. Finding and keeping staff is getting harder. Dealing with their attitudes is...
by Jim Stackpool | Nov 30, 2023 | Delivering Value, difficult conversations, Future of Financial Advice, Growth Stress, Leadership, perfectionism, Rugged Individualist, Separation of advice from product, Serve the Greater Good, value, Value of Advice, Value Proposition
Both my parents smoked. Like chimneys. As kids, we’d munch down our morning cornflakes surrounded by last night’s dirty ashtrays. The perfect Christmas present for Dad was a sparkling new ashtray. Little did we know the dangers of smoking. Kind of...
by Jim Stackpool | Nov 2, 2023 | Activity v Productivity, Advice Conversations, best practice, Business Performance, Client Meetings, Client Offerings, Collaboration, Covid-19, Delegation, Future of Financial Advice, Impact, Leadership, Rugged Individualist
My wife Anna loves book club. She comes home from their dinners with a new thought-provoking discussion sparked by the book, regardless of whether she liked it, read it or hated it. Their latest was Lessons in Chemistry, which also recently began as a series on Apple...
by Jim Stackpool | Oct 5, 2023 | Advice Clients, Advice is not a Product, advisers v distributors, best practice, Financial Paths, Future of Financial Advice, Rugged Individualist, Value of Advice, Value Proposition
How do advisory firms methodically create and manage deep client trust? While protecting profitability and reducing dependency, building advice platforms and skills for advice teams to build deep trust in their client relationships is the third of six principles...
by Jim Stackpool | Oct 27, 2022 | best practice, Business Planning, Career Management, Growth Stress, Leadership, Rugged Individualist, Successful On Purpose
I’ve messed up again. I’ve used a story in two of my books incorrectly. The story is of a small group of WWII refugees scared so witless they have paid a guide to flee through freezing, mountainous, and enemy-infested terrain into safer territories. The...
