by Jim Stackpool | Mar 2, 2026 | Access Price, Activity v Productivity, Advice Clients, advice skills, adviser fees, Business Performance, Business Planning, Certainty Advice, Client Care, Client Meetings, Consequences, Consultative Approach, Delivering Value, Meetings, Mindsets, Quality Advice, strategy, Success Stories, Successful On Purpose, Transformations, Trust Skilling, valuable advice, Valuable Lessons, value, Wealth Management
The principals at one of our comprehensive advice firms based in Redcliffe had a problem. They were charging $15,000 for new clients. Their four associate advisers were signing new clients closer to $6,000-$8,000 for their new clients. Clients would ask: “Will I...
by Jim Stackpool | May 1, 2024 | Advice Conversations, advice skills, Business Performance, Certainty Advice, CERTISTICS, client conversations, Client Meetings, Client Offerings, Consistent, Consultative Approach, Impact, Measures of Success, Methodical, Mindsets, Quality Advice, Successful On Purpose, Value Proposition
We listen to a lot of adviser-client Discovery conversations. That’s our job. We can’t transform advice skills without working deep into the details of what’s said in client meetings, which only recordings of Discovery and Engagement conversations can provide....
by Jim Stackpool | Jun 15, 2023 | Activity v Productivity, Advice is not a Product, growth, Growth Stress, Referrals, referrals, Successful On Purpose
With two good friends, Anna and I just completed a 17-day walk across Northern England – the Coast to Coast – a through-trek charted fifty years ago by Alfred Wainwright. It was challenging. It couldn’t have been better. Britain’s Right to Roam offers walkers...
by Jim Stackpool | Apr 18, 2023 | best practice, Business Performance, Business Planning, future of advice, Future of Financial Advice, Priorities, Prioritisation, stages of growth, Successful On Purpose, Systemisation, wobble theory
Michael Gerber was right. Systems can improve every aspect of our work lives by providing the necessary frameworks to help busy technicians create solid businesses. Gerber’s book – “The E-Myth Revisited”- created a new language for small...
by Jim Stackpool | Dec 8, 2022 | Advice Conversations, advisers v distributors, Best Interests, Business Performance, Business Planning, Client Offerings, difficult conversations, Future of Financial Advice, Leadership, Measures of Success, Ongoing Relationships, perfectionism, Pricing Advice, Separation of advice from product, Successful On Purpose, What Price Value, worth
Listened to any of Pushkin’s podcasts? They pump out some great ones. A favourite is “The Happiness Lab”, which lives up to a promise showing how our brains are not always our best guides for our well-being or progress. Another one – “Against the Rules” – is just as...
by Jim Stackpool | Oct 13, 2022 | advice skills, advisers v distributors, Benchmarks, Business Performance, Competitive pressures, Future of Financial Advice, Leadership, Measures of Success, Professionalism, Separation of advice from product, Successful On Purpose, Value Proposition
Some lessons from the covid pandemic promised to unleash new productivity growth. Studies don’t prove it. Yet. The Economist reported that post-pandemic spending is reinforcing supply lines, re-building inventories and attracting talent from the tiniest unemployment...
