by Jim Stackpool | Oct 27, 2025 | Advice Conversations, Best Interests, client conversations, Trust Skilling, valuable advice, value
Beth and Gav had had enough. They are potential new advice clients of David’s advisory firm in Melbourne’s suburbs. They want to sell everything and make their tree change. Gav will find new work and leave his toxic $270k/annum job. Beth will open her dressmaking...
by Jim Stackpool | Oct 7, 2025 | Advice Conversations, Best Interests, client conversations, Client Meetings, Consultative Approach, Delivering Value, Meetings, Quality Advice, valuable advice, value, Value of Advice
Helen is 26. If you can only take one thing into client and prospect meetings, take a tip from Helen. Technically, she is a paraplanner. Professionally, she is a principal adviser. What’s the difference? Focus. Let me explain. Last week, Helen prepped to perform...
by Jim Stackpool | May 29, 2024 | advisers v distributors, client conversations, Client Meetings, Client Offerings, Separation of advice from product, Success Stories, Transformative Advice, valuable advice, value, Value of Advice, Value Proposition
What do advisers do? Maximise returns, protect risks, anticipate complexities, minimise costs, reduce stress, remove distractions, test assumptions, and change client’s long-term habits. Advisers are in the confidence business. They convert a client’s doubts into...
by Jim Stackpool | Feb 15, 2024 | Advice Clients, Advice Conversations, Advice is not a Product, advice skills, Certainty Advice, Complexity, Corporations Act, Financial Governance, Financial Paths, Future of Financial Advice, Leadership, LIfe Choices, Rugged Individualist, valuable advice, Value of Advice, Value Proposition
Laurie wants to stop and retire. Originally from New Zealand, he built a landscaping business from nothing in 1986 to the best on the north coast. He reckons he is working harder than ever. Finding and keeping staff is getting harder. Dealing with their attitudes is...
by Jim Stackpool | Jun 1, 2023 | Advice is not a Product, advisers v distributors, best practice, client conversations, Delivering Value, Financial Paths, Future of Financial Advice, Greater Good, Growth Stress, Separation of advice from product, valuable advice, Value of Advice, Value Proposition
Heard of Learned Helplessness? It is a condition first researched in the 1960s by a team of psychologists that included Professor Martin Seligman. A group of dogs were given mild electric shocks. Some dogs could press a button to stop the shocks, while a second group...
by Jim Stackpool | Mar 2, 2023 | Advice is not a Product, Best Interests, Certainty Advice, future of advice, Future of Financial Advice, Growth Stress, Serve the Greater Good, Successful On Purpose, valuable advice
Twenty-one years ago, I conducted a qualitative survey of Australian financial advisers with John J. Bowen Jr and Russ Alan Prince. The objective was to identify the client proposition advisers regarded as crucial to the future of financial advice. Russ’ team had...
