President Trump resets standards tweet by tweet. Telling four Democratic congresswomen to ‘go back’ to where they came sets new expectations of how the world’s most powerful office deals with a contrary opinion. Last week, new standards of governance were recommended...
Have you read Robert Cialdini’s book Influence? Great book. I re-read it over Christmas. It reminded me of the influential ‘short-cuts’ in our lives. Those psychologically engrained triggers we each develop that either warn, encourage, hinder or help us quickly make...
I didn’t hear much about value in the Banking Royal Commission reporting. Pity. Specifically, I didn’t hear much about the value Australians have been seeking in their financial lives from their bankers and advisers. Counsel assisting Mr Hodge QC came close to it when...
For many inevitable reasons, traditional financial advice models are changing. To date, there have been two main aspects underpinning the delivery of personal financial advice. These two aspects have been the amount of money an individual has, and the financial...
Another bank is exiting wealth. Saying his objectives are all about simplification, NAB CEO Andrew Thorburn used unsurprisingly similar language to ANZ’s CEO Shane Elliott nearly two years prior when he too concluded that they really did not understand advice...
Interested in fast-tracking your team’s understanding of client value by at least 50% in just a month? I’m serious. I appreciate your business training and development is already a priority, but is it focused on the ‘heart’ of your advice...
