Select a Case Study depending upon the difficulty you would like our coaching feedback on and download a Case Study Certainty Map you have not previously used.

OK, by this step, you are armed with a voice recorder/dictaphone and a copy of the Nine Discovery Meeting Frameworks, and the ‘client’ is armed with a copy of the Case Study Certainty Map. Now let’s begin with you as the ‘adviser’ simultaneously commencing the role play and starting the dictaphone from Discovery Conversation One. The ‘client’ starts their responses from Conversation Three as per the downloaded Case Study.

Print off and share the downloaded Certainty Map with a fellow team member or colleague, asking them to ‘role play the role of a client’ while you role-play the role of an adviser. (If you don’t have anyone to practice with, reach out, and we can arrange a potential case study buddy from another one of our coaching firms)

Once the role-play has been conducted, the ‘client’ and ‘adviser’ de-brief, paying particular attention to the ‘RED HIGHLIGHTS’ comments on each case study. Then the ‘adviser’ uses the ‘upload’ button to share the recording with the Certainty team for our review and to provide our coaching report/feedback – this is the whole purpose of obtaining practice and feedback.