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Getting started

Description

Getting Started

We’re fans of ‘starting ugly’ not ‘starting perfectly’ – this course provides all the certainty advice theory for your first 10 discovery meetings

getting started with certainty advice

Understanding the "BIG PICTURE"

Understanding the three development stages of the Certainty Advice journey helps advice team members to plot their own specific development path.

client and prospect meetings

Certainty Advice starts in a Client Discovery (or re-discovery for existing clients) meeting. This link provides an overview to help any team member (new or experienced) who is preparing to attend or run their Discovery (or re-discovery) meetings with new prospects or existing clients.

Para-Strategy & Review Services

Two unique features of the Certainty Advice offer:

1. A detailed review service of recorded adviser-client conversations – line-by-line – which enables specific feedback for every team member’s mastery.

2. Certainty’s Para-Strategy service builds and prices the draft client engagement documents from Discovery meetings for the Engagement meeting.

weekly Certainty Skilling Sessions

At 11:30am (Sydney time) on the first three Mondays of every month, all teams implementing Certainty Advice are welcome to join a live (virtual) hour-long session focusing on improving every participant’s (whether new or experienced) skills.

Upcoming events are highlighted in the EVENTS tab

Preparing for your Discovery & Engagement Meetings

All Tutorials

Certainty Advice - Intro to What's Included
What are all the different 'pieces' of Certainty Advice and how do they 'fit' together.
Before your first client discovery meeting - Step 1
This lesson covers everything you need to know before having your first discovery meeting.
Before your first client discovery meeting - Step 2: Advice Grid
In this lesson, Jim explains the Certainty Advice Advice Grid, a key tool for categorizing clients based on the complexity of their needs and the nature of the advice they seek.
Before your first client discovery meeting - Step 3: Case Studies
Jim emphasizes the importance of using case studies to prepare for and practice discovery meetings in the financial advisory context.
Before your first client discovery meeting - Step 4: Conversation Zero
Designed as a short pre-meeting conversation—conducted via phone, Zoom, Teams, or chat—Conversation Zero's purpose is to determine whether a prospect is a good fit for Certainty Advice and to prepare them for a successful discovery meeting.
Before Your First Client Discovery Meeting - Certainty Mapping
An deep dive into the Certainty Map - the most valuable framework of Certainty Advice as it captures what is of value to every client
Before Your First Client Discovery Meeting - 48 hours prior discovery
This lesson covers the tips, materials and checklist for the essentials you need to make the best start.
After Your First Client Discovery Meeting - Debriefing
Just had your first discovery meeting? What next? Find out how to make the process more consistent, specific and methodical for yourself and your firm.
Before Your First Client Engagement Meeting
In this lesson, Jim walks through how to effectively prepare for a Certainty Advice Engagement Meeting.
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