An advisory firm cannot perform at its peak when its clients are ‘owned’ by individual advisers or advice teams within the firm rather than by the advice firm itself. Individual ownership of advice relationships results in advice silos. Silos are problematic for a...
Traditional annual client meetings frequently devolve into lengthy reviews of the performance or non-performance of an adviser’s recommendations during the preceding year. From a re-engagement perspective, this isn’t useful. The review process has merit. It is...