What is advice? Advice isn’t information. Information is a cog within an advice framework, much like cogs within a watch. Technically, it’s crucial to understand the performance of each cog, but by itself, information can add to the confusion of the advisee who...
Margie contacted me seeking advice. She had an extraordinary business model built upon one of the most fanatical commitment to serve her clients, I’ve seen. SERVING THE PUBLIC GOOD For her own reasons, Margie preferred to spend the first few meetings with...
What to assume when a good client suddenly goes missing? Trying to arrange needed meetings to finalise new estate plans, a firm’s calls, emails and texts were unanswered. A meeting scheduled for a week back was postponed without a new date being set. The advisory...
The eleventh sitting of the mandatory FASEA exams started this week. An adviser preparing for her exam suggested that once most advisers had sat these exams, she hoped the regulator might reduce their onerous compliance burdens. Hope isn’t a great business strategy....
Covid-19 means different things to different advisory firms. I believe this pandemic has identified at least four different types of firms. So far, at least. First, there are the “plodders”. Plodders These are ‘steady’ firms. They didn’t...