Why are clients paying your financial advisory fees? Here’s some real examples taken from last week’s conversations between the advisers we work with and their clients: “I just want to stop worrying as to whether I can afford the basics…” “I just want to get away a...
What is a ‘rich’ conversation? From my observations of firms that do them well, rich conversations differ from the majority of conversations in a number of ways. And they can be hard in the beginning. All of a sudden asking new (and existing) clients questions like...
How could you possibly make your advising any better? Has the thought occurred to you that the greatest advancement you might make in your advisory business isn’t a new product, service, platform or dealership? That it might just be how you advise your clients? For...
Our nascent financial advisory profession needs a ‘turning point’, a breakthrough to accelerate its advancement into the profession it is destined to become. Whilst I applaud much of what has been done in financial planning to improve the professionalism of the...
Does getting clear definitions of Professionalism for financial services really matter? If your doctor’s practice received financial support from the drug companies she recommended, would you view that as professional? If you knew your accountant’s business would be...