Jenna is an adviser in her early thirties. Her technical background is accounting, her personal background is caring She made contact when a good advisory client did not re-engage after only twelve months of working together. While she didn’t expect every client...
What to assume when a good client suddenly goes missing? Trying to arrange needed meetings to finalise new estate plans, a firm’s calls, emails and texts were unanswered. A meeting scheduled for a week back was postponed without a new date being set. The advisory...
Some clients appear to be goal-less. Their response to questions from advisers about their goals or future returns a form of “I’m fine thanks very much for asking” or “I’m quite happy where I am at present”. Advisers are often too stumped by such...
Welcome 2020. A new decade for some. Regardless – every new year presents a possible milestone or waypoint for fresh starts. Waypoints are not just for new year’s or decades. They can be stabbed into our lives – such as our devastating bushfire season. Other...
Read Good Walk Spoiled? I reckon it’s a great book. It’s about golf, but really a story about characters. Characters under pressure. That’s golf – either a casual hit or a classic test of character. At the highest levels of the game, the classic tests can be...