Have you read Robert Cialdini’s book Influence? Great book. I re-read it over Christmas. It reminded me of the influential ‘short-cuts’ in our lives. Those psychologically engrained triggers we each develop that either warn, encourage, hinder or help us quickly make...
Maybe there is a beast…maybe it’s only us.” ~ Lord of the Flies – William Golding What happens when genuine people are caught in a disingenuous place? What did the people working on Manus Island caring for Australia’s unwanted refugees best do about their...
What’s really at stake post Justice Hayne’s Royal Commission? It’s bigger than the gob-smacking headlines such as CBA telling it’s board one thing and ASIC another, even the new Chair of CBA considering the Hayne royal commission a threat to stability, or the poor...
There’s good success and bad success but all success comes with strings attached. For financial advisers, the biggest challenge with success is increased activity. Not only does success draw in new clients but existing client work typically also increases. The result...
Got a call last week from an old client for whom we did benchmarking work fifteen years ago. His son joined him in business about five years ago. Sensibly at that time, they made the hard decisions required to setup a sustainable foundation for their future making the...