by Jim Stackpool | Aug 24, 2023 | Advice Conversations, Advice is not a Product, advisers v distributors, Brand Development, Client Offerings, Conflict of Interest, Consequences, future of advice, Future of Financial Advice, Goals, Hayne Royal Commission, Leadership, Public Good, Quality Advice, Royal Commission, Serve the Greater Good, Value Proposition
Every August, I spend an evening at my old school answering questions from Year 11 students as they share their post-school career options. My sessions are generally Q&A events for kids interested in small businesses. Last week’s questions ranged from what...
by Jim Stackpool | Jul 27, 2023 | Advice is not a Product, advisers v distributors, Brand Development, Conflict of Interest, Consequences, future of advice, Future of Financial Advice, Hayne Royal Commission, Leadership, Public Good, Quality Advice, Royal Commission, Serve the Greater Good
The problem with super is super. Since the 2002 Financial Services Review, there have been at least a dozen enquiries, commissions and reviews into Australia’s superannuation, insurance, investment, and financial services industries. Last week APRA and ASIC jointly...
by Jim Stackpool | Jul 13, 2023 | Brand Development, Commoditisation, future of advice, Future of Financial Advice, Leadership, Outsourcing, perfectionism
My Dad was a radiologist. Many Saturdays, after watching me from the sideline of a sport-field, I would accompany him to his rooms as he worked his Saturday morning of patient appointments. I enjoyed these mornings working with his dark-room technician in the dim red...
by Jim Stackpool | Jun 27, 2023 | Advice is not a Product, advisers v distributors, Best Interests, Brand Development, Commoditisation, Conflict of Interest, Consequences, future of advice, Future of Financial Advice, Leadership, Public Good, Separation of advice from product
Amazon Advice is coming to a screen near you. It is already happening. Wesfarmers recently bought a large telehealth business – Instantscripts – for $135m. This purchase was in addition to the company’s $1B acquisition of the Priceline Pharmacy chain...
by Jim Stackpool | Nov 3, 2022 | Access Price, Advice is not a Product, best practice, Brand Development, Business Performance, Business Planning, Certainty Advice, Client Offerings, Consultative Approach, future of advice, Future of Financial Advice, Hayne Royal Commission, Leadership, Mindsets, Professionalism, Regulators, Value Proposition
I used to sell shoes. Florsheim shoes. I thought I was pretty good at it. However, my mates used to say anyone could sell shoes when the shop is just outside the foyer of a Hilton Hotel. “What do you expect? If you’re going to sell fancy shoes, you’re in the perfect...
by Jim Stackpool | Sep 1, 2022 | Brand Development, Certainty Advice, Client Offerings, future of advice, Future of Financial Advice, Pricing Advice, Pricing Committees, What Price Value
I had a coffee with a ‘comparer’ last week. Although busier than ever, he was bewildered by a response from a significant prospect. He had pitched an advice strategy that would have saved the prospect tens of thousands of dollars in the first twelve months...
