by Jim Stackpool | Mar 3, 2021 | Advice Clients, Best Interests, Client Care, Client Offerings, Consultative Approach, Financial Complexity, Ongoing Relationships, value, Value Proposition
Marketers love a good slogan. Goals-based financial advice is a good example. Advisory firms sometimes differentiate themselves on their goals-based advice capability to understand and identify their advice client’s aspirations. Some institutional advisory...
by Jim Stackpool | Apr 5, 2018 | Consultative Approach, Financial Complexity, Financial Stress, Hayne Royal Commission
Plato wrote a few centuries ago that the ‘cure of a part should not be attempted without treatment of the whole’. A glimpse at most adverts for financial advice seems to contradict his philosophy. Most adverts suggest self-managed super funds, or low-fee...
by Jim Stackpool | Oct 13, 2014 | Conflict of Interest, Financial Complexity, Future of Financial Advice, Leadership
On Wednesday night a couple of weeks ago the latest round in the Future of Financial Advice (FoFA) saga limped through parliament heading for who knows where. Due successful lobbying by financial institutions, plus noise from incumbent industry associations and funds,...
by Jim Stackpool | Dec 1, 2013 | Advice Clients, Consultative Approach, Engagements, Financial Complexity, Future of Financial Advice, Mindsets, Value Proposition
I’ve been copping a bit of flack recently suggesting that fee disclosure statements (FDS) aren’t really necessary for your financial advice clients. Yes, I can understand that response considering the frenzy some firms have experienced making themselves ‘compliant’...
by Jim Stackpool | Jun 14, 2013 | Financial Complexity, Mindsets, Pricing Advice, Value Proposition
In my last post (Part 1), I shared my memory of a conversation that took place at one of my recent one-day workshops in Brisbane, between Lance Cheung of the ‘tiny giant’ firm Parinity, and a number of older, more experienced advisers. The conversation launched when...
by Jim Stackpool | Feb 22, 2013 | Financial Complexity, Professionalism, Value Proposition
To my mind, professionalism was best defined by Robert MC Brown – a unique champion of APES230, amongst other causes. Robert has said on many occasions that professionalism is acting in a manner that firstly respects the greater good of the general public, then the...
