OPINION

Certainty Blog
Advising the goal-less?

Advising the goal-less?

Some clients appear to be goal-less. Their response to questions from advisers about their goals or future returns a form of “I’m fine thanks very much for asking” or "I'm quite happy where I am at present". Advisers are often too stumped by such responses and timidly...

Clients kicking ‘own goals’ using Adviser’s tools

Clients kicking ‘own goals’ using Adviser’s tools

Own goals in football are nightmares for footballers. Own goals in financial services however are rarely noticed. An own goal in football occurs due misjudgement, misfortune or freak incident when a player accidentally kicks the ball into their own net creating a goal...

The Greed Factors

The Greed Factors

What do the behaviours of Melissa Caddick, Bernie Madoff, and Sam Henderson have in common? Greed. Justice Kenneth Hayne used the same word when tabling the final report of his Royal Commission into the Banking and Financial Services industries in February 2019....

Advice is more about the complexities in our lives than the goals

Advice is more about the complexities in our lives than the goals

Marketers love a good slogan. Goals-based financial advice is a good example. Advisory firms sometimes differentiate themselves on their goals-based advice capability to understand and identify their advice client's aspirations. Some institutional advisory groups...

Advice: What are the Consequences?

Advice: What are the Consequences?

"Nothing is worth doing unless the consequences may be serious." ~ George Bernard Shaw Financial advice is less about financial products and more about consequences, particularly significant consequences. Obviously, not all decisions have significant consequences....

The Financial Relationships in our Lives

The Financial Relationships in our Lives

Financial Relationships are the third of four essential balancing acts of a comprehensive financial adviser. Joe was clear what retirement looked like. So was his partner Silvia. The pressing issue to resolve was the universe of differences between their hopes. He...

Time to make an impact

Time to make an impact

The impact of the 2020 coronavirus is immeasurable. What is measurable however is the impact of New Zealand’s Jacinda Ardern’s leadership overseeing her country’s response to the virus. Significantly too is the comparative measure of her country’s response compared to...

Beware Charging based upon Hourly Rates

Beware Charging based upon Hourly Rates

Imagine a hole-buyer and a hole-digger met at the local hotel to discuss a much-sought-after hole. After a few drinks, the job is agreed with the digger starting as soon as possible. Next day the digger is on-site unloading the digging gear out the back of the digging...

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